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Shipping Policy

Shipping & Delivery Policy

At Look, we provide FREE Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries

There are 2 delivery options available for customer, Standard and Express courier.

Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.

Express Courier – is available at an additional charge of $4.00 and it takes approximately 3 working days to reach you from the time of order.

To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit. for more information. We do not accept payments via ATM or inter-bank transfers.

Shipping Policy

At Zains Fashion we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.


1. Information We Collect

a. Personal Information
When you place an order or create an account, we collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through third-party providers)

b. Non-Personal Information
We automatically collect certain non-identifiable information when you visit our website, including:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Referring websites

c. Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your orders, inquiries, or promotions.
  • Improve our website functionality and user experience.
  • Prevent fraudulent activities and enhance security.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted partners who assist in payment processing, shipping, and other operational tasks.
  • Legal Authorities: When required by law or to protect our rights and property.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes secure servers, data encryption, and regular monitoring for vulnerabilities.


5. Your Rights

You have the right to:

  • Access, update, or delete your personal information by contacting us at shop@zainsfashion.com.
  • Opt-out of marketing communications by clicking the “Unsubscribe” link in our emails.
  • Disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to review their privacy policies.


7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.


8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: shop@zainsfashion.com
  • Phone: (630) 613-9443
  • Address: Address: 645 E Roosevelt Rd, Lombard, IL 60148, United States
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